anemoTerms of Use
When you open an account on anemo, you agree to our terms of use. These terms govern your access to our platform, your deposits and withdrawals, your gameplay, and your rights and obligations as an account holder. We enforce these terms consistently across all users and all regions where anemo operates.
Our anemo terms cover account eligibility, identity verification (KYC), deposit and withdrawal procedures, bonus conditions, dispute resolution, and jurisdiction restrictions. We update these terms periodically; any material changes are notified to active account holders via email. Your continued use of anemo after an update constitutes acceptance of the revised terms.
This page outlines the key conditions under which we provide our service on anemo. For the complete legal text, contact our support team.
Account eligibility and opening on anemo
To open an account on anemo, you must be at least 18 years old and a resident of a jurisdiction where our services are legal. We do not operate in regions where online gaming is prohibited by law. You are responsible for verifying that your access and use of anemo comply with your own jurisdiction's regulations. Our services are available only where local law permits.
When you register on anemo, you provide your email address, create a password, and agree to our terms. You must then complete identity verification (KYC) before your first deposit. KYC requires you to submit government-issued ID (KTP or passport) and proof of address (utility bill, bank statement, or rental agreement). Our anemo verification team reviews these documents within one business day. If verification is rejected, we notify you with specific reasons — typically a photo quality issue or a name mismatch. You may resubmit corrected documents.
Your anemo account is personal and non-transferable. You may not share your login credentials, allow others to use your account, or operate multiple accounts. We monitor for duplicate accounts and suspicious patterns; violations result in account suspension and forfeiture of balance.
Jurisdiction notice on anemo
We do not offer our services in jurisdictions where online wagering or gaming is prohibited. Account holders are solely responsible for verifying local compliance. We reserve the right to restrict or close accounts in regions where our service becomes illegal.
Deposits and withdrawals on anemo
We accept deposits via QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, and virtual accounts from mobile banking, local payment, online payment, and e-wallet. Each method has its own processing time — mobile banking and mobile wallets typically settle within minutes; virtual accounts may take 1–2 hours during business hours. During holiday periods (Idul Fitri, Idul Adha, Imlek), all banking processing may experience delays beyond our control.
Our anemo platform does not charge deposit or withdrawal fees. Any fees are set by your bank or payment provider, not by us. Minimum and maximum deposit amounts vary by payment method and are displayed during checkout. You may withdraw your balance at any time by navigating to the withdrawal section on anemo, selecting your payout method, and submitting your request. We apply a standard verification window (typically 1–3 business days) before processing withdrawals — this is a security step to prevent fraud.
We reserve the right to refuse deposits or withdrawals that appear suspicious or that violate our compliance obligations. If we refuse a transaction, we notify you with reasons and offer alternative payment methods. Deposits are final once credited to your anemo balance; we do not reverse deposits except in cases of technical error or fraud.
Gameplay and settlement on anemo
Our anemo platform hosts sportsbook markets (football, esports), live-dealer tables (roulette, blackjack, baccarat), arcade games, and slot titles. All games and markets are subject to our detailed rules, which are posted in the help section on anemo. You acknowledge that you have read and understood the rules before placing any bet or playing any game.
Sportsbook markets settle based on official results from league sources (Liga 1, Piala AFF, Champions League, etc.). Live-dealer tables settle based on real-time game outcomes. Slot and arcade titles settle based on certified RNG (random number generator) outcomes. All settlements are automatic and final. We do not manually override or delay settlements except in cases of technical error or suspected fraud.
If you believe a settlement is incorrect, contact our support team within 48 hours with evidence (screenshot, transaction ID, match details). We investigate disputes and correct errors if confirmed. Disputes not reported within 48 hours are considered accepted.
Our anemo settlement policy
- All outcomes are determined by official results (sports) or certified RNG (games).
- Settlements are automatic and occur within hours of event completion.
- Disputes must be reported within 48 hours of settlement.
- We do not guarantee outcomes or promise fixed payouts.
- All games carry inherent risk; losses are possible.
Bonus and promotional terms on anemo
We may offer promotional bonuses or welcome offers to new or existing account holders on anemo. Any bonus is subject to specific terms — including minimum deposit amounts, wagering requirements, eligible games, and expiration dates. These terms are displayed clearly when you claim a bonus. You must accept the bonus terms before it is credited to your account.
Bonuses on anemo are non-transferable and cannot be withdrawn as cash. They may only be used to place bets or play games. If you withdraw your balance before meeting the bonus wagering requirement, the bonus is forfeited. We reserve the right to cancel or modify bonus offers at any time, with notice to affected account holders.
Account security and data protection on anemo
We implement two-factor authentication (2FA) on all anemo logins. After you enter your password, you confirm a code sent to your registered email or phone. This protects your account from unauthorized access. We also monitor for unusual login patterns — multiple failed attempts or logins from unrecognized locations trigger a temporary security hold, requiring identity re-verification.
Your personal data on anemo is encrypted and stored securely. We do not share your information with third parties except as required by law or our gaming license. You are responsible for keeping your password confidential. If you suspect unauthorized access to your account, contact our support team immediately. We will reset your password and review your account activity.
Liability and dispute resolution on anemo
Our anemo platform is provided "as is" without warranties of any kind. We do not guarantee uninterrupted service, error-free operation, or specific outcomes. We are not liable for losses resulting from technical errors, network outages, or force majeure events beyond our control.
If you have a dispute with anemo, contact our support team with full details (account ID, transaction ID, date, description). We investigate and respond within 5 business days. If you remain unsatisfied, you may escalate to our compliance team. We comply with all applicable dispute-resolution procedures in your jurisdiction.
Account termination and closure on anemo
You may close your anemo account at any time by contacting our support team. Upon closure, your remaining balance is paid out to your registered withdrawal method within standard processing windows. We may suspend or terminate your account if you violate our terms, engage in fraud, or operate from a prohibited jurisdiction. Terminated accounts forfeit any remaining balance.
Final terms and acknowledgments on anemo
By opening an account on anemo, you acknowledge that you have read, understood, and agree to be bound by these terms of use. You also acknowledge that our services are available only where local law permits, and that you are solely responsible for verifying compliance with your jurisdiction's regulations.
We reserve the right to update these terms at any time. Material changes are notified to account holders via email. Your continued use of anemo after an update constitutes acceptance of the revised terms. If you do not agree to any update, you may close your account and request a payout of your remaining balance.
These terms are governed by the laws of the jurisdiction in which anemo operates. Any disputes arising from these terms or your use of anemo are subject to the dispute-resolution procedures outlined above. We commit to fair, transparent, and compliant operations on anemo at all times.